Privacy Policy
At AlignXpert, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
Information We Collect
When you place an order through our site, we collect personal information such as your name, shipping address, email address, and payment details. We use this information to fulfill your orders, process payments, and provide customer support.
Dropshipping Information
AlignXpert operates as a dropshipping business, meaning that products are shipped directly from our suppliers to you. As such, the following terms apply to all purchases made on our site:
- Shipping Times: Products typically take 10 to 15 business days to arrive, depending on the shipping destination.
- Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery progress.
Please note that shipping times may vary slightly due to supplier processing times or unforeseen delays.
Returns and Replacements
- No Refunds: Due to the nature of our dropshipping model, we do not offer refunds on products.
- Product Replacement: If you receive a product that is damaged or defective, we will gladly replace it free of charge. Please contact us within 14 days of receiving the product with a photo of the damage, and we will arrange for a replacement to be shipped to you.
How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information. All payment information is securely processed through encrypted payment gateways, and we never store your payment details on our servers.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed of any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at [AlignXpertS@outlook.com].